Applications are invited for the post of Senior Executive (Customer Support) at HCL Technologies Limited, Noida.
HCL Technologies Limited is an Indian multinational information technology services and consulting company headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise.
- To resolve the issues/tickets raised by customers as per the defined standards of time| cost and quality for increased customer satisfaction.
- Create & maintain a troubleshoot/self-help guide for customer support
- To interface with customer and resolve the issues/tickets as per stated resolution goals
- To maintain issue logs and document the process and the method of resolving/ troubleshooting the specific ticket
- Ensure continuous learning by improving soft skills and technical skills wrt the scope of work.
Associate of Science, B Tech, B.E
How to Register?
Interested applicants can apply for the post through this link.
Dec 5, 2020
For more details, click the link below.