JOB POST: Fresh Graduates as Sales Associate at HSBC, Bengaluru: Apply Now!

HSBC India is inviting applications for the role of Sales Associate at its Bengaluru office for the year 2021.

About HSBC

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realize their ambitions.

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Noticebard WhatsApp - Telegram Group
About the Post

They are looking for dedicated professionals to join the Customer Service teams in Bangalore. Banking and Contact Centre experience are not essential. They are interested in is a genuine passion for going above-and-beyond for the customers on calls & everything else will be taught.

Job Responsibilities
  • Answer calls from the HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.
  • Delivers what is promised in line with customer expectations.
  • Offers value-added products and services based on customer needs analysis and ensures customer understanding of those products.
  • Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications.
  • Generating customer loyalty through strong knowledge of key products and services.
  • Owns and resolves issues and understands how and when to escalate.
Qualification 
  • Must have education standard to at least a high school diploma and be of legal working age.
  • Must be proficient in English (Written/Spoken) with good typing skills.
  • Open to working flexible shifting schedules.
  • Must be flexible, customer-centric, and have the ability to thrive in a team environment seeking feedback and open to development.
  • Takes pride in delivering what is promised in line with the customer and service expectations.
  • Wants to do a good job, is concerned about getting it right for the customer, and checks everything is in order.
  • The ability to work in a high-volume, fast-paced environment is required.
  • Proficiency with personal computers and basic software packages and specialized applications.
  • Excellent verbal and written communication skills and is polite and friendly at all times.
  • Displays patience and empathy.
How to Apply?

Interested applicants can apply for the post through this link.

For more details, click the link below.

Fresh Graduates as Sales Associate at HSBC, Bengaluru
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