Hike, Delhi invites job applications for the post of Community Lead for the year 2021. Interested and eligible candidates can apply online on the official website.
- Minimum 2 Years relevant experience with community exposure, developing community engagement programs at scale
- Bachelor’s degree or equivalent experience
- Attention to detail and the ability to multitask
- Excellent verbal and writing skills
- Gregarious person having excellent problem-solving techniques
- Ability to connect people and stimulate discussions
- Excellent listening skills and confidence in talking to people both in groups and on a one to one basis.
Roles & Responsibilities
- This is a key role responsible for developing and engaging vibe communities in India as well as abroad and working cross-functionally with key stakeholders.
- Be the face and voice of the community and manage all community conversations
- Screen users applying on the vibe platform, set charters and operating protocols for membership acceptance.
- Make sure people are respecting the platform’s social guidelines, being harmonious and respectful to other fellow users.
- Should be able to identify, flag, and escalate any wrongdoing within the platform, track product features like report abuse and block etc.
- Design, develop and define the metrics that will help ensuring the quality of members in the community
- Identify relevant product ambassadors and advocates to build online & offline communities across different geographies, onboard them and design training processes for them
- Ensure smooth and efficient working of community and the quality of member engaged
- Build relationships with the community members and aim for the eye of member engagement
- Expanding offline community to on-campus engagement: envision, plan, and launch a program for building community on college campuses
- Develop and execute community management strategy to improve user advocacy and retention; own processes and timely delivery of effective communications.
- Work remotely from anywhere in IST timezone
- A flat and transparent culture
- Support for setting up Home Office
- Tools of the trade – MacBook, Latest Softwares
- Monthly Communication Reimbursement
- Best learning and development opportunities
- A chance to have a big impact in hypergrowth setup