Applications are invited for Catalog Quality Associate- English at Amazon, Bengaluru for the year 2021. Online applications are open on the official website.
The Catalog Quality Operations team at Amazon is looking for highly motivated and talented candidates to participate in auditing and correcting the data in our retail catalog. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
- Mandatory -Candidate needs to be a Graduate in any stream
- Good communication skills both verbal and written.
- 0 to 24 months of working experience in online retail operations or similar fields.
- Proficient in American English.
- Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.
- Strong working knowledge of basic computer business applications such as MS Word and MS Excel, Outlook.
- Strong background in web search and familiarity with various ways used for searching for information
- Good data analysis skills and great attention to detail Oriented
- Familiarity with online retail (e-commerce) and Internet search industries
- Willingness to work with sensitive issues, including but not limited to:
- Adult content
- Religious and philosophically sensitive issues
- Alcohol, tobacco, weapons and other potentially offensive products
- Follow pre-defined processes, guidelines, and SOPs to perform audit tasks to meet required level of accuracy and productivity.
- Demonstrate excellent time management skills and ability to work independently while using guidelines and SOPs
- Ability to make logical decisions while auditing tasks and dealing with ambiguity
- Thoroughly check product details to ensure accuracy and completeness of the data
- Analyze data and identify new trends/patterns to dive business results.
- Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
- Review authoritative sources to validate catalog data when needed.
- Identify patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome
- Must be flexible to meet business requirements.
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