Dell Bangalore invites job applications for the Business Analyst/ Sales Operations Analyst post for the year 2021. Online applications are open on the official website.
As a Sales Operations Analyst, you will enable clients to maximize returns on IT investments, drive efficiencies and reduce costs. You will play a meaningful role in meeting customers’ needs, as well as crafting and maintaining a global portal for customer accounts. You will build positive relationships, ensuring an outstanding experience for both our customers and our sales teams.
- 2-3 years of relevant experience
- Financial and analytical experience
- Basic computer skills, understanding of order processes, systems configurations and documentation
- Demonstrated problem solving skills and an ability to prioritize workload
- Capacity to work collaboratively and drive initiatives in a cross-functional environment, as well as outstanding interpersonal skills
- Experience working with sales and external customers or in support of different business units and geographies
- Professional experience in a customer-facing role (logistic, customer service or administration)
- Provide pre-sales and/or post-sales operational support
- Manage order fulfillment
- Research customer or order problems and deliver solutions, working cross-functionally to resolve process inefficiencies
- Serve as intermediary for order status and handle order issues and inventory management
- Coordinate communications and share information with our sales force and cross-functional organizations.
About the Team
The sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders.
A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.
For application & more details, click on the below link
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