JOB POST: Associate at HCL, Noida [20 Vacancies]: Apply by Nov 4

HCL Technologies Limited, is an Indian multinational information technology services and consulting company headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise.

Applications are invited for the post of Associate at HCL, Noida.

No. of Posts

Job Description

To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA
Able to work independently and efficiently to meet SLA
Able to comprehend the request of the customer and meet the quality standard
Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
Improving skill level through self development / nominating training programs
Meet the defined Quality Scores. Innovation & Process Improvement
The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
To consistently meet or exceed CSAT parameters as defined for the process.

Eligibility

Bachelors in Arts (BA)

Experience

1-3 Years

How to Apply?

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