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JOB POST: Associate at HCL, Noida [20 Vacancies]: Apply by Nov 4

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HCL Technologies Limited, is an Indian multinational information technology services and consulting company headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise.

Applications are invited for the post of Associate at HCL, Noida.

No. of Posts

20

Job Description
  • To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA
  • Able to work independently and efficiently to meet SLA
  • Able to comprehend the request of the customer and meet the quality standard
  • Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
  • Improving skill level through self development / nominating training programs
  • Meet the defined Quality Scores. Innovation & Process Improvement
  • The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
  • To consistently meet or exceed CSAT parameters as defined for the process.
Eligibility

Bachelors in Arts (BA)

Experience

1-3 Years

How to Apply?

 

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