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Digital Workspace Service Desk Program (DWSD 2020) by Wipro [Minimum Stipend Rs. 15k]: Applications Open

About the Digital Workspace Service Desk (DWSD)

Digital Workspace Service Desk (DWSD) is a unique learning-integrated program which offers on B.Com, BBA, BBM, BMS,BA, BSc economics students a chance to build a remarkable career at Wipro, while pursuing their higher education in EPGDBM (Executive Post Graduate Diploma in Business Management) from a premier educational institution in India, sponsored by Wipro.

  • 10th Standard: 50% or above
  • 12th Standard: 50% or above
  • Graduation: 50% or 5.0 CGPA above as applicable by the university guidelines
Year of Passing
  • 2020 ONLY
  • BCom, BBA, BBM, BMS, BA, BSc economics Only
Other Criteria
  • Maximum of 3 years of education gap, if any, is allowed between 10th and graduation.
  • Education should be regular full time only in 10th, 12th and Graduation recognized by the Central/State Government of India.
  • All Arrears and backlogs need to be cleared at the time of the selection process.
  • Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country.
  • Bhutan and Nepal Nationals need to submit their citizenship certificate.
  • Candidates who have participated in any selection process held by Wipro in the last three months are not eligible.
Job Description
  • Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web.
  • Excellent communication skills required as you will work in International Voice Support.
  • Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
  • Responding in a timely manner to service issues, request, and take care of the complete operations.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Provide support, including procedural documentation & relevant reports.
  • Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services.
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
  • 1st year STIPEND: Rs.15,488 per month
  • 2nd year STIPEND: Rs.17,553 per month
  • 3rd year STIPEND: Rs. 19,618 per month
Service Agreement

On joining, candidates would be required to sign a service agreement for 36 months.

Selection Process
  • Group Discussion
  • Technical Interview
  • HR Interview

It will solely be at the discretion of Wipro to permit/restrict the participation of any candidate, whether eligible or not, in the selection process of DWSD 2020.

How to Apply?

Interested applicants can apply for the program through this link.


For any queries/clarifications, reach out to using the subject line ‘DWSD-2020’

For more details, click the link below.

Digital Workspace Service Desk Program 2020 by Wipro


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