Course on Crisis Resource Management by Columbia University [Online, 12 Weeks]: Enroll Now

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About the Course

Research suggests that lack of crisis resource management skills in the healthcare profession result in at least 100,000 deaths annually in the United States alone. This course will arm you with the critical skills to effectively make decisions and manage teams in a crisis situation, especially teams of strangers—a common occurrence for many health workers dealing with the COVID-19 pandemic. The course provides real-life examples and simulations for medical professionals to practice these skills.

Crisis Resource Management (CRM) refers to the non-technical skills required for effective teamwork in a crisis situation. Based on lessons learned in the aviation industry, CRM can be applied in the health care setting and taught to practitioners to help teams to manage and prevent crises. This curriculum emphasizes shared decision-making and appropriate team management that crosses multiple disciplines and professions.

What you’ll learn?
  • The history of crisis resource management in the context of the aviation industry
  • Factors that affect the performance of complex tasks (Individual, Team, Environment)
  • The principles of crisis resource management in the health care environment
  • Identification of crisis resource management principles during simulation of health care crises
  • The controversies and evidence related to crisis resource management
Syllabus
  • Introduction to Crisis Resource Management
    History of Crisis Resource Management
    Medical Errors in Crisis Resource Management
  • Preparation
    Assess Yourself
    Monitor Your Surroundings
    Know Your Team
  • Anticipation
    Balance Attention: Fixation Error
    Balance Attention: Cognitive Load
    Balance Attention: Cognitive Aids
    Anticipate and Plan
  • Communication
    Communication During Crisis
    The 3Cs and Communicating Effectively
    Call for Help Early
    Share the Mental Model
  • Decision
    Regain Situational Awareness
    Organize to Team
    Challenge Authority
    Create Psychological Safety
  • Reflection
    Curiosity
    Team Reflection
Fee

FREE, Add a Verified Certificate for ₹3,721.

To enroll for this course, click the link below.

Course on Crisis Resource Management 

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